Shipping & Returns

 

Shipping within Australia

Shipping Processing Time

We know you're excited to get your new tools! We process all orders within 2-3 business days to get your order to you as quickly as possible.

 
We send all orders via Australia Post. Most of our standard domestic customers receive their orders within 5-10 days however please allow up to 3 weeks delivery time. If you need you order sooner, please choose our express postage option!

 
Shipping Rates
Please see our table below that outlines domestic shipping rates:

 

Weight

Standard Postage

Express Postage
Transfer Papers & Silkscreens Only $5.80 $12.80
Up to 500g $9.80 $12.80
500g to 1kg $11.80 $14.80
1kg-2kg $14.80 $17.80
2kg-3kg $15.80 $19.80
3kg-5kg $16.80 $21.80
5kg-7kg $21.80 $35.80
7kg-10kg  $26.80 $55.80
10kg-13kg $32.80 $76.80
13kg-17kg $40.80 $95.80

 

 


Shipping outside of Australia

Shipping processing time
We process all orders within  2-3 business days to get your order to you as quickly as possible. All orders are shipped from Adelaide, Australia.
 
We ship all of our orders via Australia Post. For estimated international delivery times, please check Australia Post's current estimates here.
 
Shipping rates (all prices in Australian Dollars)
Please see our table below that outlines international shipping rates. For your guidance, one of our cutters generally weighs approximately 1-5 grams.
 
New Zealand

Weight  Standard Postage Express Postage
Up to 250g $10 $20
251g to 500g $12 $24
501g to 1kg $16 $28
1.01kg to 1.5kg $20 $32
1.501kg to 2kg $25 $35
2.01kg to 3kg $30 $40
3.01kg to 4kg $35 $45
4.01kg to 5kg $40 $50
5.01kg to 6kg $45 $55
6.01kg to 8kg $50 $60
8.01kg to 10kg $60 $70

 
United Kingdom and Europe

Weight  Standard Postage Express Postage
Up to 250g $20 $28
250.01g to 500g $25 $35
501g to 1kg $35 $45
1.01kg to 1.5kg $45 $55
1.51kg to 2kg $55 $65
2.01 to 2.5kg $65 $85
2.51 to 3kg $70 $90

 

*** Temporary Suspension of Shipping to Europe and Northern Ireland

Due to recent changes to the European General Product Safety Regulation, we will unfortunately be suspending shipping to Europe and Northern Ireland while we work to understand and comply with the new requirements. 
 
This does not affect our UK customers. Any orders that have already been placed will be fulfilled. We will provide further updates as soon as we have more clarity and can resume shipping to Europe and Northern Ireland. 
 
We hope to recommence supplying our amazing European and Northern Ireland customers again soon.

 
US/Canada

Weight  Standard Postage Express Postage
Up to 250g $16 $28
251g-500g $21 $33
501g to 1kg $30 $38
1.01kg to 1.5kg $40 $48
1.51 to 2kg $50 $58
2.01 to 2.5kg $55 $68
2.51 to 3kg $65 $78

South East Asia, Japan, Korea, Hong Kong, China, Fiji & Papua New Guinea

Weight  Standard Postage Express Postage
Up to 500g $15 $25
501g to 1kg $25 $35
1.01kg to 1.5kg $35 $45
1.501kg to 2kg $45 $55

  

Rest of the World

Weight  Standard Postage Express Postage
Up to 500g $30 $45

 
The Fine Print!
All postage includes tracking, however please note that tracking is not available for some countries. 
 
Please note that taxes and duties may be charged. Any customs and import duties, fees, taxes and any other such charges are the responsibility of the customer.
 
We do everything in our power to get your order to you as quickly as possible. Please be understanding that postage times may sometimes be longer due to delays outside of our control.
 
 
Return Policy
We want all of our customers to be happy! If you are not happy with your item please contact us at hello@myclayco.com.au with the details of your order. You can view our refund policy for further details about when we accept returns.